Terms & Conditions

Last Updated: 30-09-2026

Welcome to NIITROX Science. These Terms & Conditions govern your access to and use of the NIITROX Science website, including browsing, purchasing products, creating an account, placing orders and using any services made available through the website.

By accessing or using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About NIITROX Science

NIITROX Science is a science-backed beauty and wellness brand offering products across skincare, hair care, body care and wellness categories.

The products, information and services available through this website are intended for personal and consumer use and are subject to availability.

2. Eligibility

By using this website or placing an order, you represent that:

• You are legally capable of entering into a binding agreement under applicable law.

• The information provided by you during registration or checkout is accurate and complete.

• You will use the website only for lawful purposes.

• You will not misuse, disrupt or attempt to gain unauthorized access to the website or its systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, images, prices and other information displayed on the website are accurate and up to date.

However:

• Product images may vary slightly from the actual product due to photography, lighting, screen settings or packaging updates.

• Product packaging may be updated by the manufacturer without prior notice.

• Product availability may change without notice.

• Minor variations in colour, texture or packaging do not necessarily constitute a product defect.

Customers are advised to carefully read the product description, ingredients, usage instructions, warnings and other information before purchasing or using a product.

4. Skincare, Haircare & Wellness Disclaimer

NIITROX Science products are intended for cosmetic, personal-care and wellness purposes as described on the relevant product page.

Product information provided on the website should not be considered medical advice, diagnosis or treatment.

Individual results may vary depending on factors including skin type, hair type, lifestyle, usage and individual response to ingredients.

Customers should carefully review the ingredients and usage instructions before using a product. If you have known allergies, sensitivities, medical conditions, are pregnant or breastfeeding, or are taking medication, consult an appropriate healthcare professional before using products where such consultation is relevant.

Discontinue use if irritation, discomfort or an adverse reaction occurs and seek appropriate professional advice where necessary.

5. Account Registration

Certain features of the website may require you to create an account.

You are responsible for:

• Providing accurate information.

• Maintaining the confidentiality of your login credentials.

• Updating your information when required.

• All activity carried out through your account.

NIITROX Science reserves the right to suspend or terminate accounts where there is reasonable evidence of misuse, fraudulent activity or violation of these Terms & Conditions.

6. Orders and Acceptance

Placing an order through the website constitutes an offer to purchase the selected products.

An order is considered accepted once NIITROX Science confirms the order through an appropriate communication such as email, SMS, WhatsApp or another available notification method.

We reserve the right to cancel or refuse an order where:

• The product is unavailable.

• There is an error in product information or pricing.

• The order appears fraudulent or suspicious.

• Incorrect information has been provided.

• Delivery to the specified location is not possible.

• There are circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method, subject to the applicable refund process.

7. Pricing and Payments

All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the purchase process.

NIITROX Science may revise product prices from time to time. A price change will not affect an order that has already been accepted and confirmed, except where an obvious technical or pricing error has occurred.

Payments may be processed through third-party payment service providers. NIITROX Science does not retain complete payment-card information unless expressly stated and permitted under applicable law.

8. Offers and Promotions

NIITROX Science may provide discounts, promotional offers, coupon codes, bundles or other promotional benefits from time to time.

Promotional offers may be subject to specific terms, validity periods, minimum purchase requirements, product exclusions or other conditions.

Unless expressly stated otherwise, promotional offers cannot be combined.

NIITROX Science reserves the right to modify, suspend or withdraw promotional offers in accordance with applicable law.

9. Shipping and Delivery

Orders will generally be dispatched and delivered within 5–7 days from the date of ordering, subject to product availability, destination, courier serviceability and circumstances beyond our reasonable control.

Delivery timelines may be affected by:

• Incorrect or incomplete address information.

• Weather conditions.

• Public holidays.

• Courier or logistics delays.

• Natural disasters.

• Government restrictions.

• Other unforeseen circumstances.

For complete information regarding shipping and exchange, please refer to our Shipping & Exchange Policy.

10. Cancellation, Returns, Refunds and Exchanges

Cancellation, return, refund and exchange requests are governed by our Cancellation & Refund Policy and Shipping & Exchange Policy.

Customers must comply with the applicable eligibility conditions and prescribed procedure.

Due to the nature of personal-care products, opened or used products may not be eligible for return or exchange except where required by applicable law or where NIITROX Science determines that the product is defective, damaged or incorrectly supplied.

11. Intellectual Property

All content available on the website, including but not limited to:

• Logos

• Brand names

• Product images

• Text

• Graphics

• Videos

• Designs

• Product descriptions

• Website layout

• Illustrations

• Trademarks

is owned by or licensed to NIITROX Science and is protected under applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit website content without prior written permission.

12. User-Generated Content

Where the website permits customers to submit reviews, testimonials, photographs, comments or other content, you agree that:

• The content submitted by you is truthful and does not knowingly violate another person's rights.

• You will not submit unlawful, abusive, misleading, defamatory or offensive content.

• You will not upload content containing malicious software or harmful code.

By submitting content, you grant NIITROX Science a non-exclusive, royalty-free right to use, reproduce, display and publish such content for legitimate business, marketing and promotional purposes, subject to applicable law.

13. Website Availability

NIITROX Science aims to keep the website available and functional; however, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable due to:

• Maintenance.

• Technical issues.

• Server problems.

• Security incidents.

• Software updates.

• Third-party service interruptions.

• Circumstances beyond our reasonable control.

14. Prohibited Use

You must not use the website to:

• Commit or facilitate unlawful activities.

• Attempt unauthorized access to the website or its systems.

• Introduce viruses, malware or harmful code.

• Scrape or reproduce website content for unauthorized commercial use.

• Submit fraudulent orders.

• Impersonate another person or entity.

• Interfere with website security or functionality.

15. Third-Party Links and Services

The website may contain links to third-party websites or services.

NIITROX Science is not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party services is subject to their respective terms and policies.

16. Limitation of Liability

To the extent permitted under applicable law, NIITROX Science shall not be liable for indirect, incidental or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal rights that cannot be excluded under applicable law.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer-protection laws, disputes arising from the use of the website or purchase of products shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the registered office of NIITROX Science.

18. Changes to These Terms

NIITROX Science may update these Terms & Conditions from time to time.

Any revised version will be published on this page with the updated date. Continued use of the website after changes are published constitutes acceptance of the revised Terms & Conditions.

19. Contact Us

For questions, concerns or assistance regarding these Terms & Conditions, please contact:

NIITROX Science
Email: hello@niitrox.in
WhatsApp: +91 9611954488
Website: www.niitrox.in